Terms & Conditions
Welcome to CrunchBoB.
By visiting our website, browsing our products, creating an account, or placing an order with us, you agree to follow the Terms & Conditions mentioned on this page. Please read them carefully before using our website or purchasing any product from CrunchBoB.
1. General Terms
CrunchBoB is a packaged food/snack brand offering roasted flavoured makhana and related products. All products available on our website are intended for personal consumption and lawful use only.
By using our website, you confirm that the information provided by you during purchase, registration, or communication is accurate and complete.
CrunchBoB reserves the right to update, modify, or change these Terms & Conditions at any time without prior notice. The updated terms will be applicable from the date they are published on our website.
2. Product Information
We try our best to display accurate product details, including product images, flavour names, ingredients, net quantity, pricing, offers, and other information.
However, product packaging, design, colour, label, or minor details may slightly vary from the images shown on the website due to packaging updates, photography lighting, screen settings, or batch-level changes.
All product information is provided for general understanding. Customers are requested to read the product label carefully before consumption, especially for ingredients, allergen advice, nutritional values, storage instructions, and expiry details.
3. Pricing & Offers
All prices listed on the website are in Indian Rupees unless mentioned otherwise.
CrunchBoB reserves the right to change product prices, discounts, offers, coupon codes, shipping charges, or promotional deals at any time without prior notice.
In case of incorrect pricing due to technical error, system issue, or manual mistake, CrunchBoB reserves the right to cancel or revise the order.
Offers, coupon codes, and discounts may be valid for a limited period and may be subject to specific conditions. Unless clearly mentioned, offers cannot be combined with other offers.
4. Order Acceptance & Cancellation
Once you place an order, you will receive an order confirmation through email, SMS, or WhatsApp based on the contact details provided.
Order confirmation does not always mean final acceptance. CrunchBoB reserves the right to cancel, hold, or refuse any order in case of:
Product stock unavailability
Incorrect pricing or product details
Payment failure or suspicious transaction
Incomplete or incorrect shipping details
Operational or logistics issues
Bulk order misuse or fraud suspicion
If your prepaid order is cancelled by CrunchBoB, the eligible refund will be processed as per our refund policy.
5. Customer Responsibilities
Customers are responsible for providing correct and complete details while placing an order, including:
Full name
Mobile number
Email address
Complete shipping address
Landmark
PIN code
CrunchBoB will not be responsible for delivery delays, failed delivery, return-to-origin, or loss due to incorrect or incomplete information provided by the customer.
6. Food Product Usage
CrunchBoB products should be stored and consumed as per the instructions mentioned on the product label.
Customers are requested to check the product packaging, seal, expiry date, ingredients, and allergen details before consumption.
CrunchBoB will not be responsible for any issue caused due to improper storage, open packaging, moisture exposure, heat exposure, mishandling, or consumption after expiry.
7. Website Usage
You agree not to misuse our website in any way, including but not limited to:
Attempting unauthorized access
Copying website content without permission
Using false details
Placing fake orders
Misusing offers or coupon codes
Creating harmful activity on the website
Any misuse of the website may result in order cancellation, account restriction, or legal action where required.
8. Limitation of Liability
CrunchBoB will not be liable for any indirect, incidental, or consequential loss caused due to website usage, courier delays, customer negligence, incorrect information, or third-party service issues.
Our liability, if any, will be limited only to the value of the product purchased by the customer.
9. Contact Information
For any questions related to these Terms & Conditions, you can contact us at:
Email: crunchbobstore@gmail.com
Phone: 8320790679
Address:
Ganesh Glory 11 - E920,
Jagatpur Rd, near BSNL Office,
off Sarkhej - Gandhinagar Highway,
Jagatpur, Ahmedabad, Gujarat 382470